Claims
If you believe a market was resolved incorrectly, you can file a claim to have its result reviewed.
- to file a claim
- 48 h
- chip deposit
- 100
- claim per person
- 1
Who can file a claim
Anyone who placed a bet in the market, and the user who opened it. Each of them can file one claim per market.
Deadline
Claims can be filed within 48 hours of the market's first resolution. The period is not extended if the result is later corrected: once it ends, the market no longer accepts claims.
The 48 hours are the period to file a claim, not to decide it. Vaticino reviews each claim after it is filed.
Deposit
Filing a claim requires a deposit of 100 chips, held until the claim is decided. The deposit ensures that each claim is a considered request, so that every one can be reviewed with care.
Decision
- Accepted. The deposit is refunded and the market is resolved again with the correct outcome.
- Rejected. The deposit is not refunded, and is withdrawn from circulation.
Every rejection comes with an explanation, and an acceptance may include one. The person who filed the claim sees the decision on the market page.
Corrected results
When a result is corrected, chips paid in excess are taken back and paid to whoever was owed them. If a user no longer has the chips to return, their balance goes negative: the debt is settled by what they collect afterwards, and while it lasts they cannot bet. See the Resolution policy.